Cancellations and Amendments

Cancellation of Booking

Hotel guests will be subject to the cancellation policy of their nominated hotel. Please refer to the cancellation policy outlined for your preferred property.


We encourage delegates to book accommodation well in advance as hotels impose strict release dates for block accommodation bookings, all rooms are released 30 days prior to the meeting and therefore accommodation bookings requested after 21 September 2012 will need to be secured by delegates through the hotels directly.


Either one night's accommodation rate or a credit card is required to secure your room. Please note bookings that have not advised either method by 21 September 2012 will be cancelled. Delegates are required to settle their own accounts including incidentals incurred upon check out. This deposit or your credit card guarantee will be forwarded onto the hotel. The hotel at their discretion will deduct the guarantee from your credit card.


We ask that you please indicate your first 3 preferences of hotels when booking accommodation via the registration form. Limited rooms are available at each property and we recommend accommodation be booked early. Should all 3 preferences not be available, EECW Pty Ltd will contact you.

Amendments to Booking

Amendments to accommodation including hotel preference, check in/out dates and room type will only be accepted in writing.

Early Arrival or Late Departure

Requests for early check in or late check out must be advised in writing to EECW Pty Ltd. Please note that early check in may require the booking of an additional room night prior to guarantee immediate access to the hotel room.

Auckland 2015 ASM